Viewing and Renewing the License Information

  1. Open the Apex One web console and click Plug-ins in the main menu.
  2. On the Plug-in Manager screen, go to the plug-in program section and click Manage Program.
  3. Navigate the plug-in console to the View License Information hyperlink.

    Not all plug-in programs display the View License Information hyperlink in the same location. Refer to the plug-in program's user documentation for more details.

  4. View the following license details in the screen that opens.
    Option Description


    Displays either "Activated", "Not Activated" or "Expired"


    Displays either "Full" or "Trial" version


    Activation of both the full and trial versions displays only as "Full".


    Displays how many endpoints the plug-in program can manage

    License expires on

    If the plug-in program has multiple licenses, the latest expiration date displays.

    For example, if the license expiration dates are 12/31/2011 and 06/30/2011, 12/31/2011 displays.

    Activation Code

    Displays the Activation Code


    Depending on the current license version, the plug-in displays reminders about the license expiration date either during the grace period (full versions only), or when the license expires


    The duration of the grace period varies by region. Verify the grace period of a plug-in program with a Trend Micro representative.

    After a plug-in program license expires, the plug-in continues to function but updates and support are no longer available.

  5. Click View detailed license online to view information about the current license on the Trend Micro website.
  6. To update the screen with the latest license information, click Update Information.
  7. Click New Activation Code to open the Product License New Activation Code screen.

    For details, see Activating the Plug-in Program License.