Installing Plug-in Programs

  1. Open the Apex One web console and click Plug-ins in the main menu.
  2. On the Plug-in Manager screen, go to the plug-in program section and click Download.

    The size of the plug-in program package displays beside the Download button. Plug-in Manager stores the downloaded package to <Server installation folder>\PCCSRV\Download\Product.

    Plug-in Manager stores the downloaded package to <Server installation folder>\PCCSRV\Download\Product

    Monitor the progress or navigate away from the screen during the download.

    Note:

    If Apex One encounters problems downloading or installing the package, check the server update logs on the Apex One web console. On the main menu, click Logs > Server Updates.

  3. Click Install Now or Install Later.

    • After clicking Install Now, the installation begins and an installation progress screen appears.

    • After clicking Install Later, the Plug-in Manager screen appears.

      Install the plug-in program by clicking the Install button located in the plug-in program's section on the Plug-in Manager screen.

    The Trend Micro End User License Agreement screen appears.

    Note:

    Not all plug-in programs require this screen. If this screen does not appear, the plug-in program installation begins.

  4. Click Agree to install the plug-in program.

    Monitor the progress or navigate away from the screen during the installation.

    Note:

    If Apex One encounters problems downloading or installing the package, check the server update logs on the Apex One web console. On the main menu, click Logs > Server Updates.

After the installation, the current plug-in program version displays on the Plug-in Manager screen.

Parent topic: Plug-in Program Installation