Before installing the Edge Relay Server, ensure that the target server computer meets the minimum system requirements.
For more information, see Edge Relay Server System Requirements.
The setup package checks the server for required components.
Microsoft Visual C++ 2017 Update 3 Redistributable Package (x86)
Microsoft Visual C++ 2017 Update 3 Redistributable Package (x64)
Microsoft .NET Framework 4.6.1
Microsoft URL Rewrite Module 2.0 for IIS (x64)
Microsoft Application Request Routing 3.0 (x64)
The Welcome screen appears.
The Installation Path screen appears.
The Edge Relay Server - Security Agent Connection screen appears.
Edge Relay server FQDN: Type the FQDN of the Edge Relay server
Certificate: Select the Webhost certificate for the Edge Relay Server or allow the system to create a self-signed certificate after you click Next >.
You can change the self-signed certificate using the Edge Relay Server Registration Tool after installation completes if you do not have custom certificates readily available.
For more information, see Binding Customer-Specific Certificates with the Edge Relay Server.
IP address: Select the IP address of the server
Port: Accept the default port or specify a port
You must configure your firewall and gateway to allow:
Redirection of the Security Agent communication from the Internet to the Edge Relay server
Communication through the port specified
The SSL Certificate screen appears.
The Installation Information screen appears.
After the installation completes, the InstallShield Wizard Complete screen appears.
The Edge Relay Server is ready for use. You can configure which Apex One servers the Edge Relay Server supports.
For more information, see Edge Relay Server Registration Tool.
Configure the firewall or security router to allow ports and protocols that Apex One uses. For the list of ports and protocols, go to https://success.trendmicro.com/solution/1054836.
Check DNS name resolution on the Edge Relay Server. Verify that the hostname and FQDN of the Apex One server as used by the Security Agents can be resolved by the Edge Relay Server.