Running the Device List Tool

  1. Locate the Device List Tool.

    • On the Apex One server computer, go to <Server installation folder>\PCCSRV\Admin\Utility\ListDeviceInfo.

    • On the target endpoint that has the Security Agent installed, go to C:\Windows\System32\dgagent\listDeviceInfo.exe.

    • Obtain listDeviceInfo.zip from the Support portal and extract the package on the target endpoint.

      https://success.trendmicro.com/solution/1120385

  2. Copy listDeviceInfo.exe to the target endpoint.
  3. On the endpoint, run listDeviceInfo.exe.
  4. View device information in the browser window that displays. Data Loss Prevention and Device Control use the following information:

    • Vendor (required)

    • Model (optional)

    • Serial ID (optional)

Parent topic: Device List Tool