Viewing Virus/Malware Logs

The Security Agent generates logs when it detects viruses and malware and sends the logs to the server.

  1. Go to one of the following:
    • Logs > Agents > Security Risks

    • Agents > Agent Management

  2. In the agent tree, click the root domain icon () to include all agents or select specific domains or agents.
  3. Go to the Virus/Malware Log Criteria screen:
    • From the Security Risk Logs screen, click View Logs > Virus/Malware Logs.

    • From the Agent Management screen, click Logs > Virus/Malware Logs.

  4. Specify the log criteria and then click Display Logs.
  5. View logs. Logs contain the following information:




    The time the detection occurred


    The endpoint on which the detection occurred

    Security Threat

    The name of the security threat

    Infection Channel

    The channel the threat originated from

    Infected File/Object

    The location of the file/object on the endpoint

    Scan Type

    The scan that detected the threat


    The result of the action taken


    For more information on scan results, see Virus/Malware Scan Results.

    IP Address

    The IP address and port number of the source endpoint

    MAC Address

    The MAC address of the infected endpoint


    A link that displays the detailed analysis for the specific detection

  6. To save logs to a comma-separated value (CSV) file, click Export All to CSV. Open the file or save it to a specific location.

    The CSV file contains the following information:

    • All information in the logs

    • User name logged on to the endpoint at the time of detection