OfficeScan XG Service Pack 1 (or later) supports the use of HTTPS as the communication protocol between Update Agents and the Security Agents configured to receive updates from Update Agents. You must upgrade Update Agents and all Security Agents that report to the Update Agents to OfficeScan XG Service Pack 1 (or later) before changing the communication protocol to HTTPS.
Update Agents update components, domain settings, and agent programs and hot fixes, only from the Apex One server
Security Agents update the following items from the Apex One server if all customized sources are unavailable or not found:
Security Agent programs and hot fixes
For more information, see Security Agent Update Process.
For details about the report, see Update Agent Analytical Report.
Click Add to specify a new update source.
Click a value in the IP Range column to edit an existing update source.
Edit an existing update source to change the communication protocol of an existing OfficeScan XG SP1 (or later) Update Agent to HTTPS.
The Add/Edit IP Range and Update Source screen appears.
IPv4: Specify the IPv4 address range of the endpoints that use the update source
IPv6: Specify the IPv6 prefix and length of the endpoints that use the update source
Ensure that the Security Agents can connect to the update source using their IP addresses. For example, if you specified an IPv4 address range, the update source must have an IPv4 address. If you specified an IPv6 prefix and length, the update source must have an IPv6 address.
For details about IPv6 support for endpoint updates, see Security Agent Update Sources.
URL: Specify the URL of the update source
To change a preexisting Update Agent protocol from HTTP to HTTPS, modify the URL value.
Update Agent: Select a preconfigured Update Agent from the drop-down and choose how Security Agents connect to the Update Agent
Use the Update Agent IP address to connect
Use the Update Agent hostname to connect
Apex One automatically configures the External Source URL to use HTTPS protocol if the Update Agent has been updated to OfficeScan XG SP1 or later.