Installing Remotely from the Apex One Web Console

Install the Security Agent remotely to one or several endpoints connected to the network. Ensure you have administrator rights to the target endpoints to perform remote installation. Remote installation does not install the Security Agent on endpoints already running the Apex One server.


This installation method cannot be used on endpoints running Windows 7 Home Basic and Home Premium Editions (32-bit and 64-bit versions), Windows 8.1 (32-bit and 64-bit basic versions), or Windows 10 Home Edition. A pure IPv6 server cannot install the Security Agent on pure IPv4 agents. Similarly, a pure IPv4 server cannot install the Security Agent on pure IPv6 agents.

  1. Perform the following pre-installation tasks.
    1. Enable a built-in Domain administrator account and set the password for the account.
    2. Go to Start > Programs > Administrative Tools > Windows Firewall with Advanced Security.
    3. Enable File and Printer Sharing rules for "Domain", "Private", and/or "Public" depending on your network environment.
    4. Open Microsoft Management Console (click Start > Run and type services.msc) and start the Remote Registry and Remote Procedure Call services. When installing the Security Agent, use the built-in administrator account and password.
  2. On the web console, go to Agents > Agent Installation > Remote.
  3. Select the target endpoints.
    • The Domains and Endpoints list displays all the Windows domains on the network. To display endpoints under a domain, double-click the domain name. Select any endpoint, and then click Add.

    • If you have a specific endpoint name in mind, type the endpoint name in the Search for endpoints field on top of the page and press ENTER.

    Apex One prompts you for the target endpoint user name and password. Use an administrator account user name and password to continue.

  4. Type the user name and password, and then click Log in.

    The target endpoint appears in the Selected Endpoints table.

  5. Repeat steps 3 and 4 to add more endpoints.
  6. Click Install when you are ready to install the Security Agent to target endpoints.

    A confirmation box appears.

  7. Click Yes to confirm that you want to install the Security Agent to the target endpoints.

    A progress screen appears as the program files copy to each target endpoint.

When Apex One completes the installation to a target endpoint, the endpoint name disappears in the Selected Endpoints list and appears in the Domains and Endpoints list with a red check mark.

When all target endpoints appear with red check marks in the Domains and Endpoints list, you have completed remote installation.


If you install to multiple endpoints, Apex One records any unsuccessful installation in the logs (for details, see Fresh Installation Logs), but it will not postpone the other installations. You do not have to supervise the installation after you click Install. Check the logs later to see the installation results.

For troubleshooting help, visit the following Knowledge Base articles: