Security Compliance determines component version inconsistencies between the Apex One server and Security Agents. Inconsistencies typically occur when agents cannot connect to the server to update components. If the agent obtains updates from another source (such as the Trend Micro ActiveUpdate server), it is possible for the agent component version to be newer than the version on the server.
Security Compliance checks the following components:
A non-compliant agent is counted at least twice in the Compliance Report.
In the Endpoints with Inconsistent Component Versions category
In the category for which the agent is non-compliant. For example, if the agent Smart Scan Agent Pattern version is not consistent with the version on the server, the agent is counted in the Smart Scan Agent Pattern category. If more than one component version is inconsistent, the agent is counted in each category for which it is non-compliant.
To resolve component version inconsistencies, update outdated components on the agents or server.