Adding Server Connections

  1. Open the Apex One web console and click Plug-ins > [Trend Micro Virtual Desktop Support] Manage Program in the main menu.
  2. Select VMware vCenter Server, Citrix XenServer, Microsoft Hyper-V, or Other virtualization applications.

    When selecting Other virtualization applications, no further information is necessary. The Apex One server responds to virtual agent requests in the order that the server receives the requests.

  3. Enable the connection to the server.
  4. Specify the following information:
    • For VMware vCenter and Citrix XenServer servers:

      • IP address

      • Port

      • Connection protocol (HTTP or HTTPS)

      • Username

      • Password

    • For Microsoft Hyper-V servers:

      • Host name or IP address

      • Domain\username


        The logon account must be a domain account in the Administrators group

      • Password

  5. Optionally enable proxy connection for VMware vCenter or Citrix XenServer.
    1. Specify the proxy server name or IP address and port.
    2. If the proxy server requires authentication, specify the user name and password.
  6. Click Test connection to verify that the Apex One server can successfully connect to the server.

    For details on troubleshooting Microsoft Hyper-V connections, see Troubleshooting Microsoft Hyper-V Connections.

  7. Click Save.