The size of the package displays beside the Download button.
Plug-in Manager stores the downloaded package to <Server installation folder>\PCCSRV\Download\Product.
If Plug-in Manager is unable to download the file, it automatically re-downloads after 24 hours. To manually trigger Plug-in Manager to download the package, restart the Apex One Plug-in Manager service from the Microsoft Management Console.
If you encounter problems downloading the package, check the server update logs on the Apex One product console. On the main menu, click Logs > Server Update.
After Plug-in Manager downloads the file, Virtual Desktop Support displays in a new screen.
If Virtual Desktop Support does not display, see the reasons and solutions in Troubleshooting Plug-in Manager.
The installation starts.