Agent-Server Connection Verification

The Security Agent connection status with the Apex One server displays on the Apex One agent tree.

Certain conditions may prevent the agent tree from displaying the correct Security Agent connection status. For example, if you accidentally unplug the network cable of the Security Agent endpoint, the Security Agent will not be able to notify the server that it is now offline. This Security Agent will still appear as online in the agent tree.

Verify Security Agent-server connection manually or let Apex One perform scheduled verification. You cannot select specific domains or Security Agents and then verify their connection status. Apex One verifies the connection status of all its registered Security Agents.