Configuring the SQL Database Unavailable Alert

Apex One automatically sends this alert whenever the SQL database becomes unavailable.


Apex One automatically stops all services when the database becomes unavailable. Apex One cannot log agent or event information, perform updates, or configure agents when the database is unavailable.

  1. On the Apex One server computer, browse to <Server installation folder>\PCCSRV\Admin\Utility\SQL.
  2. Double-click SQLTxfr.exe to run the tool.

    The Apex One SQL Server Database Configuration console opens.

  3. Click SQL Database Unavailable Alert….

    The SQL Server Unavailable Alert screen opens.

  4. Type the email address(es) for the recipient(s) of the alert.

    Separate multiple entries using semicolons (;).

  5. Modify the Subject and Message as necessary.

    Apex One provides the following token variables:

    Table 1. SQL Database Unavailable Alert Tokens




    The name of the Apex One SQL Server instance


    The name of the affected Apex One server

  6. Click OK.