User Accounts

Set up manual user accounts or use Active Directory accounts to assign permissions to view or configure the granular agent settings, tasks, and data that are available in the agent tree. You must assign a particular role to each user, which dermines the web console menu items that the user can view or configure. You can use Apex One user accounts to perform "single sign-on" to Apex One from the Trend Micro Apex Central console.

During Apex One server installation, Setup automatically creates a built-in account called "root". Users who log on using the root account can access all menu items. You cannot delete the root account but you can modify account details, such as the password and account description. If you forget the root account password, contact your support provider for help in resetting the password.


After upgrading the Apex One server, you must edit custom accounts and manually enable all new features on the Step 3 Define Agent Tree Menu screen for previously added custom accounts.

For details about permissions, see Defining Permissions for Domains.

The following table outline the tasks available on the User Accounts screen.



Add account

Click Add to create a new user account.

For more information, see Adding a User Account.

Delete existing accounts

Select preexisting user accounts and click Delete.

Edit existing accounts

Click the name of a preexisting user account to view or modify the current account settings.