If you selected Active Directory, see the configuration instructions in Defining Agent Grouping Rules by Active Directory Domains.
If you selected IP Address, see the configuration instructions in Defining Agent Grouping Rules by IP Addresses.
If you do not select the check box for a rule or if you disable a rule, the rule will not be used when sorting agents in the agent tree. For example, if the rule dictates that any agent should move to a new domain, the agent will not move and stays in its current domain.
Save and Create Domain Now: Choose this option if you specified new domains in Defining Agent Grouping Rules by IP Addresses, step 7 or in Defining Agent Grouping Rules by Active Directory Domains, step 7.
Save: Choose this option if you did not specify new domains or want to create the new domains only when agent sorting runs.
Agent sorting will not start after completing this step.