Agent Grouping

Use Agent Grouping to manually or automatically create and manage domains on the Apex One agent tree.

There are two ways to group Security Agents into domains.

Table 1. Agent Grouping Methods


Agent Grouping



  • NetBIOS domain

  • Active Directory domain

  • DNS domain

Manual agent grouping defines the domain to which a newly installed agent should belong. When the agent appears in the agent tree, you can move it to another domain or to another Apex One server.

Manual agent grouping also allows you to create, manage, and remove domains in the agent tree.

For details, see Manual Agent Grouping.


Custom agent groups

Automatic agent grouping uses rules to sort agents in the agent tree. After you define the rules, you can access the agent tree to manually sort the agents or allow Apex One to automatically sort them when specific events occur.

For details, see Automatic Agent Grouping.