Rolling Back the Apex One Server and Security Agents Using the Server Backup Package

The Apex One rollback procedure involves rolling back Security Agents and then rolling back the Apex One server.

  • Administrators can only roll back the Apex One server and agents using the following procedure if the administrator chose to back up the server during the installation process. If the server backup files are not available, refer to the previously installed OfficeScan version's Installation and Upgrade Guide for manual rollback procedures.

  • This version of Apex One only supports rollbacks to the following OfficeScan versions:

    • OfficeScan XG Service Pack 1

    • OfficeScan XG

    • OfficeScan 11.0 Service Pack 1 with a Critical Patch

    • OfficeScan 11.0 Service Pack 1

    • OfficeScan 11.0