Configuring Agent Automatic Update

Automatic update relieves you of the burden of notifying all Security Agents to update and eliminates the risk of endpoints not having up-to-date components.

In addition to components, Apex One (Mac) Security Agents also receive updated configuration files during automatic update. Security Agents need the configuration files to apply new settings. Each time you modify Apex One (Mac) settings through the web console, the configuration files change.

The Apex One (Mac) server can notify online Security Agents to update components after it downloads the latest components, and offline Security Agents when they restart and then connect to the server. Optionally initiate Scan Now (manual scan) on Trend Micro Apex One (Mac) Security Agent endpoints after the update.

  1. Click Updates > Agent Automatic Update.

  2. Select the options.

    Table 1. Event-triggered Update



    Initiate component update on agents immediately after the server downloads a new component

    The Apex One (Mac) server notifies Security Agents to update as soon as it completes an update.

    Let agents initiate component update after restarting and connecting to the server

    Any Security Agent that missed an update immediately downloads components when it establishes connection with the server. The Security Agent may miss an update if it is offline or if the endpoint where it is installed is not up and running.


    By default, update notifications are retained on the Trend Micro Apex One (Mac) server for up to seven days. Offline Security Agents will receive update notifications if the Security Agents are online within the seven-day period.

  3. Click Save.