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Preface
Apex One (Mac) Documentation
Audience
Document Conventions
Terminology
Introducing Apex One (Mac)
About Trend Micro Apex One (Mac)
New in this Release
Key Features and Benefits
The Apex One (Mac) Server
The Apex One (Mac) Security Agent
Installing the Server
Server Installation Requirements
Update Source
Installing the Apex One (Mac) Server
Activating the Product for the First Time
Performing Post-installation Tasks on the Server
Uninstalling the Apex One (Mac) Server
Getting Started
Getting Started Tasks
The Web Console
Opening the Web Console
Security Summary
The Agent Tree
Agent Tree General Tasks
Agent Tree Specific Tasks
Groups
Adding a Group
Deleting a Group or Security Agent
Renaming a Group
Moving Security Agents
Moving Agents to Another Group
Moving Security Agents to Another Server
Widgets
Agent Connectivity (Mac) Widget
Agent Updates (Mac) Widget
Security Risk Detections (Mac) Widget
Trend Micro Smart Protection
Smart Feedback
Installing the Security Agent
Agent Installation Requirements
Agent Installation Methods and Setup Files
Installing on a Single Endpoint
Agent Post-installation
Agent Uninstallation
Keeping Protection Up-to-Date
Components
Update Overview
Server Update
Configuring the Server Update Source
Configuring Proxy Settings for Server Updates
Server Update Methods
Scheduling Updates for the Server
Manually Updating the Server
Agent Updates
Configuring Agent Automatic Update
Configuring Agent Update Settings
Launching Agent Update from the Summary Screen
Launching Agent Update from the Agent Management Screen
Protecting Endpoints from Security Risks
About Security Risks
Viruses and Malware
Spyware and Grayware
Scan Method Types
Default Scan Method
Scan Methods Compared
Changing the Scan Method
Switching from Smart Scan to Conventional Scan
Switching from Conventional Scan to Smart Scan
Scan Types
Real-time Scan
Configuring Real-time Scan Settings
Real-time Scan: Target Tab
Real-time Scan: Action Tab
Manual Scan
Configuring Manual Scan Settings
Manual Scan: Target Tab
Manual Scan: Action Tab
Scheduled Scan
Configuring Scheduled Scan Settings
Scheduled Scan: Target Tab
Scheduled Scan: Action Tab
Scan Now
Initiating Scan Now
Supported Compressed File Types
Scan Actions
Scan Exclusions
Configuring Scan Exclusion Lists
Cache Settings for Scans
Configuring Cache Settings for Scans
Trusted Program List
Configuring the Trusted Program List
Viewing Scan Operation Logs
Security Risk Notifications and Logs
Configuring Administrator Notification Settings
Configuring Security Risk Notifications for Administrators
Configuring Outbreak Notifications for Administrators
Viewing Security Risk Logs
Scan Results
Uncleanable Files
Resetting Security Risk Count
Protecting Endpoints from Web-based Threats
Web Threats
Web Reputation
Configuring Web Reputation Settings
Configuring the Approved and Blocked URL Lists
Viewing Web Reputation Logs
Using Device Control
Device Control
Permissions for Storage Devices
Configuring Device Control Settings
Device List Tool
Running the Device List Tool
Viewing Device Control Logs
Managing the Server and Security Agents
Privileges and Other Settings
Configuring Agent Self-protection
Enabling Certified Safe Software Service
Enabling Predictive Machine Learning
Upgrading the Server and Security Agents
Upgrading the Server
Upgrading Security Agents
Managing Logs
Managing Licenses
Backing Up the Server Database
Restoring the Server Database
Apex Central and Control Manager Integration in this Release
Key Performance Indicators Widget
Configuring Server Connection Settings
Configuring Key Performance Indicators
Configuring Widget Settings
Configuring Agent-Server Communication Settings
Inactive Security Agents
Automatically Removing Inactive Security Agents
Agent Icons
Getting Help
Troubleshooting
Web Console Access
Server Uninstallation
Agent Installation
Agent-Server Communication
General Agent Error
Technical Support
Troubleshooting Resources
Using the Support Portal
Threat Encyclopedia
Contacting Trend Micro
Speeding Up the Support Call
Sending Suspicious Content to Trend Micro
Email Reputation Services
File Reputation Services
Web Reputation Services
Other Resources
Download Center
Documentation Feedback
IPv6 Support in Apex One (Mac)
IPv6 Support for Apex One (Mac) Server and Security Agents
Apex One (Mac) Security Agent IPv6 Requirements
Pure IPv6 Server Limitations
Pure IPv6 Agent Limitations
Configuring IPv6 Addresses
Screens That Display IP Addresses
Keeping Protection Up-to-Date
This chapter describes
Apex One (Mac)
components and update procedures.
Components
Update Overview
Server Update
Agent Updates
