The Agent Connectivity (Mac) widget shows the connection status of agents with the Apex One (Mac) server. Data displays in a table and pie chart. You can switch between the table and pie chart by clicking the display icons ().
If the number of agents for a particular status is 1 or more, you can click the number to view the agents in the Apex One (Mac) agent tree. You can initiate tasks on these agents or change their settings.
The pie chart shows the number of agents for each status but does not provide links to the Apex One (Mac) agent tree. Clicking a status separates it from, or re-connects it to, the rest of the pie.