Moving Agents to Another Group

  1. Navigate to Agent Management.
  2. In the agent tree, select one or several agents.
  3. Click Manage Agent Tree > Move Agent.
  4. Select Move selected agent(s) to another group.
  5. Select the group from the drop-down list.
  6. Decide whether to apply the settings of the new group to the agents.

    Alternatively, you can drag and drop the agents to another group in the agent tree.

  7. Click Move.