Agent Installation Methods and Setup Files

You can install the Security Agent using one of the following ways:

  • Install on a single endpoint by launching the installation package ( on the endpoint

  • Install on several endpoints by deploying an operating system image that includes the Security Agent. After installation, the Security Agent automatically registers to the Apex One (Mac) server.


    Include the TMMakeGoldenImage tool in the master operating system image to resolve the issue of duplicate Security Agent IDs on the Apex One (Mac) server. Obtain the tool and follow the procedure on the following web site:


To upgrade Security Agents, see Upgrading the Server and Security Agents.

Obtain the necessary agent installation package from the Apex One (Mac) server and copy it to the endpoint.

There are several ways to obtain the package:

  • On the Apex One (Mac) web console, navigate to Agents > Agent Setup Files and click a link under Agent Installation File.


    The links to the Security Agent uninstallation packages are also available on this screen. Use these packages to remove the Security Agent program from endpoints. Choose the package according to the version of the Security Agent program that you wish to remove.

    For information on uninstalling the Apex One (Mac) Security Agent, see Agent Uninstallation.

  • Navigate to <Server installation folder>TMSM_HTML\ActiveUpdate\ClientInstall\.

  • From the Apex Central web console

    For more information, see the Trend Micro Apex Central Administrator's Guide.