Enabling Certified Safe Software Service
The Certified Safe Software Service queries Trend Micro datacenters to verify the safety of a program detected by antivirus scans. Enable Certified Safe Software Service to reduce the likelihood of false positive detections.
- Navigate to Agents > Certified Safe Software Service.
- Select Enable Certified Safe Software Service for antivirus scan.
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Click Save.
Note:
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If endpoints within your network require a proxy server to access the Internet, configure proxy settings for internal agents.
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For more information, see Configuring Agent-Server Communication Settings.
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Parent topic: Managing the Server and Security Agents
