Trend Micro™smart protection is a next-generation cloud-client content security infrastructure designed to protect customers from security risks and web threats. It powers both local and hosted solutions to protect users whether they are on the network, at home, or on the go, using light-weight agents to access its unique in-the-cloud correlation of email, web and file reputation technologies, as well as threat databases. Customers’ protection is automatically updated and strengthened as more products, services, and users access the network, creating a real-time neighborhood watch protection service for its users.
By incorporating in-the-cloud reputation, scanning, and correlation technologies, the Trend Micro smart protection solutions reduce reliance on conventional pattern file downloads and eliminate the delays commonly associated with desktop updates.
Smart protection services include:
File Reputation Services: File Reputation Services off-loads a large number of anti-malware signatures that were previously stored on agent endpoints to smart protection sources.
Web Reputation Services: Web Reputation Services allows local smart protection sources to host URL reputation data that were previously hosted solely by Trend Micro. Both technologies ensure smaller bandwidth consumption when updating patterns or checking a URL's validity.
For details, see Web Reputation.
Smart Feedback: Trend Micro continues to harvest information anonymously sent from Trend Micro products worldwide to proactively determine each new threat.
For details, see Smart Feedback.
File Reputation Services and Web Reputation Services are delivered through smart protection sources, namely, Trend Micro Smart Protection Network and Smart Protection Servers.
Trend Micro Smart Protection Network is a globally scaled, Internet-based, infrastructure and is intended for users who do not have immediate access to their corporate network.
Smart Protection Servers are for users who have access to their local corporate network. Local servers localize smart protection services to the corporate network to optimize efficiency.
External agents, which are Security Agents that are unable to maintain a functional connection with the Apex One (Mac) or OfficeScan server, send Web Reputation queries to Smart Protection Network. Internet connection is required to send queries successfully.
Go to the Web Reputation Services screen and enable Web Reputation policy for external agents. For the detailed steps, see Configuring Web Reputation Settings.
Internal agents, which are Security Agents that maintain a functional connection with the Apex One (Mac) or OfficeScan server, can send queries to either Smart Protection Server or Smart Protection Network.
Smart Protection Servers
Configure Smart Protection Servers as source if you have privacy concerns and want to keep Web Reputation queries within the corporate network.
Smart Protection Network
Configure Smart Protection Network as source if you do not have the resources required to set up and maintain Smart Protection Servers.
With this option, Apex One (Mac) Security Agents send queries to Smart Protection Servers configured for Apex One or OfficeScan Security Agents.
If your Apex One (Mac) server is installed with OfficeScan, upgrade OfficeScan to Apex One version 2019 or later.
If your OfficeScan version is XG or later, read the following guidelines to allow Security Agents to send queries to Smart Protection Servers successfully:
Set up the smart protection environment, if you have not done so. For instructions and guidelines on setting up the environment, refer to the OfficeScan documentation.
On the web console for the OfficeScan server, go to the Web Reputation Settings screen and enable the option Send queries to Smart Protection Servers. For the detailed steps, see Configuring Web Reputation Settings.
If this option is enabled from Apex Central or Control Manager Policy Management and then deployed to Apex One (Mac) server installed with OfficeScan, the setting will not take effect and the option will remain disabled.
Be sure that Smart Protection Servers are available. If all Smart Protection Servers are unavailable, agents do not send queries to Smart Protection Network, leaving endpoints vulnerable to threats.
Be sure to update Smart Protection Servers regularly so that protection remains current.
Internet connection is required to send queries to Smart Protection Network successfully.
To configure Smart Protection Network as source for internal agents, go to the Web Reputation Services screen and enable Web Reputation policy for internal agents. Be sure not to select the option Send queries to Smart Protection Servers. For the detailed steps, see Configuring Web Reputation Settings.