Customize the Agent Communication Schedule for a managed product by clicking a time slot on the Set Communicator Schedule screen to change the communication status.
You can only configure one Agent Communication Schedule per managed product.
The Agent Communication Schedule screen appears.
The Set Communicator Schedule screen appears.
Setting a time slot to Idle creates consecutive time periods during which the agent sends heartbeats to the Apex Central server.
For example, setting time slots 09 and 13 to Idle creates two periods of consecutive time slots.
You can specify up to three consecutive time periods of Scheduled time slots during which the agent sends a heartbeat to the Apex Central server.