Root Account

Apex Central allows you to specify the name of the <Root> account upon installation. The <Root> account can view all the functions in the menu, use all available services, and install agents. You cannot delete the <Root> account.

The <Root> account also has the following additional privileges:

  • The <Root> account can unlock a locked function by forcibly logging out the user who currently uses the function.

  • The <Root> account can bypass Two-Factor Authentication.


Apex Central accounts log on to Apex Central only and not the entire network. Apex Central user accounts are not the same as network domain accounts.