Enabling or Disabling Two-Factor Authentication

Two-Factor Authentication provides extra security on user accounts by requiring users to type the verification code generated by the Google Authenticator app in order to sign in to Apex Central.

Important:

Two-Factor Authentication for Apex Central requires the following:

Configuring an email address for each user account

For more information, see Viewing or Editing User Account Information.
Configuring SMTP server settings to send email notifications

For more information, see Configuring SMTP Server Settings.
Downloading and installing the Google Authenticator app on each user's mobile device

Note:

The <Root> account can always bypass Two-Factor Authentication.
Although the verification code generated by the Google Authenticator app changes every 30 seconds, users can still use previously generated codes up to 5 minutes old to sign in to Apex Central.

Go to Administration > Account Management > User Accounts.
The User Accounts screen appears.
To enable two-factor authentication:
1. Click Enable Two-Factor Authentication.
  A confirmation dialog box appears.
2. Click Enable.
  - A warning message appears at the top of the User Accounts screen, prompting you to configure email addresses for all user accounts.
    
    Click the link to view users without configured email addresses.
  - The email address field on the Add User Account screen becomes a required field.
  - Apex Central requires users to type the verification code generated by the Google Authenticator app, in addition to a valid user name and password, in order to sign in.
To disable two-factor authentication:
1. Click Disable Two-Factor Authentication.
  A confirmation dialog box appears.
2. Click Disable.
  Signing into the Apex Central web console will only require the use of a valid user account and password.