Smart Protection Server 3.3 > Technical Support
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        • Introduction
          • How Does Smart Protection Server Work?
            • The Need for a New Solution
            • Smart Protection Network Solutions
              • Pattern Files
                • Pattern Update Process
                • The Query Process
          • What's New
          • Key Features and Benefits
          • Trend Micro Smart Protection Network
            • File Reputation Services
            • Web Reputation Services
            • Smart Feedback
        • Using Smart Protection Server
          • Initial Configuration
          • Using the Product Console
            • Accessing the Product Console
          • Using Smart Protection
            • Using Reputation Services
              • Enabling File Reputation Services
              • Enabling Web Reputation Services
            • Configuring User-Defined URLs
              • Import User-Defined URLs
            • Configuring Suspicious Objects
            • Enabling Smart Feedback
          • Updates
            • Configuring Manual Updates
            • Configuring Scheduled Updates
            • Pattern File Updates
            • Program File Updates
              • Enabling Scheduled Updates
              • Performing Manual Updates
              • Uploading Files to Perform Manual Updates
              • Available Program Files
            • Configuring an Update Source
          • Administrative Tasks
            • SNMP Service
              • Configuring SNMP Service
                • Downloading the MIB File
                  • Smart Protection Server MIB
                  • Supported MIB
            • Proxy Settings
              • Configuring Proxy Settings
            • Support
              • Downloading System Information for Support
          • Changing the Product Console Password
          • Importing Certificates
          • Integration with Trend Micro Products and Services
        • Monitoring Smart Protection Server
          • Using the Summary Screen
            • Working with Tabs
            • Working with Widgets
              • Available Widgets
                • Real Time Status
                • Active Users for File Reputation
                • HTTP Traffic Report for File Reputation
                • Top 10 Infected Computers for File Reputation
                • Active Users for Web Reputation
                • HTTP Traffic Report for Web Reputation
                • Top 10 Blocked Computers for Web Reputation
          • Logs
            • Blocked URLs
            • Update Log
            • Reputation Service Log
            • Log Maintenance
          • Notifications
            • Email Notifications
              • Configuring Email Notifications
            • SNMP Trap Notifications
              • Configuring SNMP Trap Notifications
        • Trend Micro Apex Central / Control Manager Integration
          • About Apex Central / Control Manager
          • Supported Apex Central / Control Manager Versions
          • Apex Central / Control Manager Integration in Smart Protection Server
        • Technical Support
          • Troubleshooting Resources
            • Using the Support Portal
            • Threat Encyclopedia
          • Contacting Trend Micro
            • Speeding Up the Support Call
          • Sending Suspicious Content to Trend Micro
            • Email Reputation Services
            • File Reputation Services
            • Web Reputation Services
          • Other Resources
            • Download Center
            • Documentation Feedback
        • Command Line Interface (CLI) Commands

        Technical Support

        Learn about the following topics:

        • Troubleshooting Resources

        • Contacting Trend Micro

        • Sending Suspicious Content to Trend Micro

        • Other Resources

        • Troubleshooting Resources
        • Contacting Trend Micro
        • Sending Suspicious Content to Trend Micro
        • Other Resources