OfficeScan Agent Debug Logs Using LogServer.exe

To enabling debug logging for the OfficeScan agent:

  1. Create a file named ofcdebug.ini with the following content:

    [Debug]

    Debuglog=C:\ofcdebug.log

    debuglevel=9

    debugLevel_new=D

    debugSplitSize=10485760

    debugSplitPeriod=12

    debugRemoveAfterSplit=1

  2. Send ofcdebug.ini to users, instructing them to save the file to C:\.
    Note:

    LogServer.exe automatically runs each time the OfficeScan agent endpoint starts. Instruct users NOT to close the LogServer.exe command window that opens when the endpoint starts as this prompts OfficeScan to stop debug logging. If users close the command window, they can start debug logging again by running LogServer.exe located in <Agent installation folder>.

  3. For each OfficeScan agent endpoint, check ofcdebug.log in C:\.
Note:

Disable debug logging for the OfficeScan agent by deleting ofcdebug.ini.

Parent topic: OfficeScan Agent Logs