Configuring the Trusted Programs List

The Trusted Programs List excludes programs and all child processes called by the program from Real-time Scan and Behavior Monitoring scanning.

  1. Go to Agents > Agent Management.
  2. In the agent tree, click the root domain icon () to include all agents or select specific domains or agents.
  3. Click Settings > Trusted Program List.
  4. Type the full program path of the program to exclude from the list.
  5. Click Add to Trusted Program List.
  6. To remove a program from the list, click the Delete icon.
  7. To export the Trusted Programs List, click Export and select a location for the file.

    OfficeScan saves the list in DAT format.

  8. To import a Trusted Programs List, click Import. and select the location of the file.
    1. Click Browse... and select the location of the DAT file.
    2. Click Import.
  9. If you selected domain(s) or agent(s) in the agent tree, click Save. If you clicked the root domain icon, choose from the following options:
    • Apply to All Agents: Applies settings to all existing agents and to any new agent added to an existing/future domain. Future domains are domains not yet created at the time you configured the settings.

    • Apply to Future Domains Only: Applies settings only to agents added to future domains. This option will not apply settings to new agents added to an existing domain.