Edge Relay Server

The OfficeScan Edge Relay server provides administrators visibility and increased protection of endpoints that users take outside of the company's intranet. By installing the Edge Relay server in the Demilitarized Zone (DMZ), off-premises OfficeScan agents that cannot establish a functional connection to the OfficeScan server can still perform the tasks in the following table.


The Edge Relay Server does not support IPv6 communication.



Suspicious Object list synchronization

The Edge Relay server receives the updated Suspicious Object lists from the OfficeScan server based on the configured schedule and distributes the lists to off-premises agents.

For more information, see Suspicious Object List Settings.

Sample submission

Off-premises agents that detect an unknown threat can send the suspicious object to the configured Virtual Analyzer. Submission of suspicious objects from off-premises agents to the Virtual Analyzer occurs as follows:

  1. Off-premises agents send the object to the Edge Relay server.

  2. The Edge Relay Server passes the object to the OfficeScan server during the next configured synchronization.

  3. The OfficeScan server then passes the object to the Virtual Analyzer for analysis.

For more information, see Sample Submission.

Log submission

The Edge Relay server collects off-premises agent logs and periodically sends the log data to the OfficeScan server based on the configured schedule.

Status report

Off-premises agents send status updates to the Edge Relay server, such as current pattern and component versions.

After configuring the Edge Relay server, OfficeScan agents receive the settings and automatically report to the Edge Relay server once connection to the OfficeScan server is unavailable.

Communication between the Edge Relay server, OfficeScan server, and OfficeScan agents is encrypted using certificate authentication.

For more information, see Managing Edge Relay Server Certificates.