Configuring the C&C Callback Outbreak Criteria and Notifications

  1. Go to Administration > Notifications > Outbreak.
  2. On the Criteria tab, configure the following options:
    Option Description

    Same compromised host

    Select to define an outbreak based on the callback detections per endpoint

    C&C risk level

    Specify whether to trigger an outbreak on all C&C callbacks or only high risk sources

    Action

    Select from Any action, Logged, or Blocked

    Detections

    Indicate the required number of detections that defines an outbreak

    Time Period

    Indicate the number of hours that the number of detections must occur within

    Tip:

    Trend Micro recommends accepting the default values in this screen.

  3. In the Email tab:
    1. Go to the C&C Callbacks section.
    2. Select Enable notification via email.
    3. Specify the email recipients.
    4. Accept or modify the default email subject and message. You can use token variables to represent data in the Subject and Message fields.
      Table 1. Token Variables for C&C Callbacks Outbreak Notifications

      Variable

      Description

      %C

      Number of C&C callback logs

      %T

      Time period when the C&C callback logs accumulated

    5. Select from the available additional C&C callback information to include in the email.
  4. In the SNMP Trap tab:
    1. Go to the C&C Callbacks section.
    2. Select Enable notification via SNMP trap.
    3. Accept or modify the default message. You can use token variables to represent data in the Message field. See Table 1 for details.
  5. In the NT Event Log tab:
    1. Go to the C&C Callbacks section.
    2. Select Enable notification via NT Event Log.
    3. Accept or modify the default message. You can use token variables to represent data in the Message field. See Table 1 for details.
  6. Click Save.