Modifying a Custom Account


After upgrading the OfficeScan server, you must edit custom accounts and manually enable all new features on the Step 3 Define Agent Tree Menu screen for previously added custom accounts. For details about permissions, see Defining Permissions for Domains.

  1. Go to Administration > Account Management > User Accounts.
  2. Click the user account.
  3. Enable or disable the account using the check box provided.
  4. Modify the following:
    • Role

    • Description

    • Password


      You cannot retype the previously configured password while editing an account. Do not modify the Password field to continue using the previously configured password.

    • Email address

  5. Click Next.
  6. Define the Agent Tree scope.
  7. Click Next.
  8. Click the Available Menu Items controls and then specify the permission for each available menu item.

    For a list of available menu items, see Agent Management Menu Items.

  9. Click Finish.
  10. Send the new account details to the user.