Viewing Product License Information

  1. Go to Administration > Settings > Product License.
  2. View license status summary, which appears on top of the screen. Reminders about licenses display during the following instances:
    Table 1. License Reminders

    License Type

    Reminder

    Full Version

    • During the product’s grace period. The duration of the grace period varies by region. Please verify the grace period with your Trend Micro representative.

    • When the license expires and grace period elapses. During this time, you will not be able to obtain technical support or perform component updates. The scan engines will still scan endpoints but will use out-of-date components. These out-of-date components may not be able to protect you completely from the latest security risks.

    Trial Version

    When the license expires. During this time, OfficeScan disables component updates. The scan engines will still scan endpoints but will use out-of-date components. These out-of-date components may not be able to protect you completely from the latest security risks.

  3. View license information. The License Information section provides you the following information:
    • Services: Includes all the OfficeScan license services

    • Status: Displays "Activated", "Not Activated", "Expired", or "in Grace Period". If a service has multiple licenses and at least one license is still active, the status that displays is "Activated".

    • Version: Displays either "Full" or "Trial" version. If you have both full and trial versions, the version that displays is "Full".

    • Expiration Date: If a service has multiple licenses, the latest expiration date displays. For example, if the license expiration dates are 12/31/2007 and 06/30/2008, 06/30/2008 displays.

      Note:

      The version and expiration date of license services that have not been activated are "N/A".

  4. OfficeScan allows you to activate multiple licenses for a license service. Click the service name to view all the licenses (both active and expired) for that service.