The following table lists the limitations when the OfficeScan agent only has an IPv6 address.
Item |
Limitation |
---|---|
Parent OfficeScan server |
Pure IPv6 OfficeScan agents cannot be managed by a pure IPv4 OfficeScan server. |
Updates |
A pure IPv6 OfficeScan agent cannot update from pure IPv4 update sources, such as:
|
Scan queries, web reputation queries, and Smart Feedback |
A pure IPv6 OfficeScan agent cannot send queries to smart protection sources, such as:
|
Software safety |
Pure IPv6 OfficeScan agents cannot connect to the Trend Micro-hosted Certified Safe Software Service. |
Plug-in solutions |
Pure IPv6 OfficeScan agents cannot install plug-in solutions because none of the plug-in solutions support IPv6. |
Proxy connection |
A pure IPv6 OfficeScan agent cannot connect through a pure IPv4 proxy server. |
Most of these limitations can be overcome by setting up a dual-stack proxy server that can convert between IPv4 and IPv6 addresses (such as DeleGate). Position the proxy server between the OfficeScan agents and the entities to which they connect.