Viewing Virus/Malware Logs

The OfficeScan agent generates logs when it detects viruses and malware and sends the logs to the server.

  1. Go to one of the following:
    • Logs > Agents > Security Risks

    • Agents > Agent Management
  2. In the agent tree, click the root domain icon () to include all agents or select specific domains or agents.
  3. Click Logs > Virus/Malware Logs or View Logs > Virus/Malware Logs.
  4. Specify the log criteria and then click Display Logs.
  5. View logs. Logs contain the following information:
    • Date and time of virus/malware detection

    • Endpoint

    • Security threat

    • Infection source

    • Infected file or object

    • Scan type that detected the virus/malware

    • Scan results

      Note:

      For more information on scan results, see Virus/Malware Scan Results.

    • IP address

    • MAC address

    • Log details (Click View to see the details.)

  6. To save logs to a comma-separated value (CSV) file, click Export to CSV. Open the file or save it to a specific location.

    The CSV file contains the following information:

    • All information in the logs

    • User name logged on to the endpoint at the time of detection