Installation Methods

All of the OfficeScan agent installation methods can be used to install the OfficeScan agent on pure IPv6 or dual-stack agents. For some installation methods, there are special requirements to install the OfficeScan agent successfully.

It is not possible to migrate ServerProtect™ to the OfficeScan agent using the ServerProtect Normal Server Migration Tool because the tool does not support IPv6 addressing.

Table 1. Installation Methods and IPv6 Support

Installation Method

Requirements/Considerations

Web install page and browser-based installation

The URL to the installation page includes the OfficeScan server’s host name or its IP address.



If you are installing to a pure IPv6 agent, the server must be dual-stack or pure IPv6 and its host name or IPv6 address must be part of the URL.

For dual-stack agents, the IPv6 address that displays in the installation status screen depends on the option selected in the Preferred IP Address section of Agents > Global Agent Settings.

Agent Packager

When running the packager tool, you will need to choose whether to assign Update Agent privileges to the agent. Remember that a pure IPv6 Update Agent can distribute updates only to pure IPv6 or dual-stack agents.

Security Compliance, Vulnerability Scanner, and remote installation

A pure IPv6 server cannot install the OfficeScan agent on pure IPv4 endpoints. Similarly, a pure IPv4 server cannot install the OfficeScan agent on pure IPv6 endpoints.