Registering your Account


If you lose or forget your End User Quarantine console password, use the Forgot your password link on the logon screen to request a reset.

See Requesting a Password Reset.

  1. Go to the following web address for your region to access the End User Quarantine console:

    The logon screen for the Hosted Email Security End User Quarantine console appears.

  2. Click Register a new account.

    The Create a New Account screen appears.

  3. Type your last name and first name.
  4. Type and confirm the email address to be associated with the Hosted Email Security End User Quarantine console.
  5. Type and confirm the new password to be associated with the account.

    Passwords must contain 8 to 32 alphanumeric characters. Trend Micro recommends using a long password. Strong passwords contain a mix of letters, numbers, and special characters.

  6. Select a security question and type the answer.
  7. Type the text displayed in the image.
  8. Click Finish. Your email administrator will authenticate your information and Trend Micro Hosted Email Security will send you an email message containing a link to the End User Quarantine console.
  9. Click the web address in the email message to log on.

    Logging on activates your account and password combination.