Hosted Email Security automatically deletes messages from the quarantine after 30 days.
Selecting the Managed Account of All managed accounts includes all managed accounts and your primary account.
Selecting the Managed Account of All managed accounts may substantially increase the time needed by Hosted Email Security to display the lists of quarantined messages and approved senders. If you manage a large number of accounts, a console time-out may occur. In this case, select each managed account separately and try again.
To navigate through pages of messages, click the following buttons on the top-right of the table:
Show the first page
Show the previous page
Show the next page
Show the last page
Date: Date and time stamped on the message
Sender: Email address of the sender
Account: The message recipient
Subject: Text of the subject line of the message
Reason: Reason why the message is quarantined.
To select one or more messages, select the check boxes to the left of each entry.
To select all messages on the current page of the list, select the check box to the left of the Date column title.
Delete: Cancel delivery and permanently delete the message
Delete & Block Sender: Permanently delete the message and add the address to the blocked senders of the specified managed account or accounts. Future messages from blocked senders will be blocked.
Deliver: Release from quarantine
Deliver & Approve Sender: Release the message from quarantine and add the address to the approved senders of the specified managed account or accounts. Future messages from approved senders will not be held in quarantine.
Released messages are no longer marked as spam, but they will continue to be processed by Hosted Email Security. The following conditions apply to delivery:
If a message triggers a content-based policy rule with an Intercept action of Quarantine, it will once again appear in the quarantined message list.
If a message triggers a content-based policy rule with an Intercept action of Delete entire message or Change recipient, it will not arrive at its intended destination.
See About Approved Senders to learn more about approved senders.