Use the Quarantine > Query screen to view a list of quarantined messages for your managed domains. You can review messages, delete them, or release them for further filtering.
Queries include data for up to seven continuous days in one calendar month. Use more than one query to search across calendar months.
Recipient
Sender
Subject
A recipient or sender can be a specific email address or all addresses from a specific domain.
Query a specific email address by typing that email address.
Query all addresses from a domain by using an asterisk (*) to the left of the at sign (@) in the email address. For example, *@example.com will search for all email addresses in the example.com domain.
The following table displays format examples that are valid or not valid:
Valid |
Not Valid |
---|---|
name@info.example.com |
name@*.example.com |
*@example.com |
*@*.com |
*@server.example.com |
*@* |
*@*.example.com |
Delete: Cancel delivery and permanently delete the
message
Deliver: Release from quarantine
Released messages are no longer marked as spam, but they will continue to be processed by Hosted Email Security. The following conditions apply to delivery:
If a message triggers a content-based policy rule with an Intercept action of Quarantine, it will once again appear in the quarantined message list.
If a message triggers a content-based policy rule with an Intercept action of Delete entire message or Change recipient, it will not arrive at its intended destination.
Download:
Download the message to your local host.
This button is available only on the Quarantine Query Details screen.