Verifying User Directories

If you are uncertain which domains in the user directories are going to be active for your service, you can temporarily disable the directories, import the file, export the directories to a CSV file, and view them without the directory being enabled. When you are confident that the user directory is correct, you can re-enable it.

You can temporarily disable directories by clicking Disable All button on Recipient Filter screen. (Inbound Protection > Recipient Filter > Disable All)

Note:

Hosted Email Security takes up to five minutes to enable or disable the directories.

Verifying User Directories for Valid Recipients

  1. Disable the Valid recipient check.
    Note:

    The toggle button shows the current enabled or disabled state of the setting. Click the button to switch the state of the setting.

  2. Import directories or synchronize valid recipients.
  3. Select the domains from the Valid recipient drop-down list that you want to verify.
  4. Click Export to CSV for Valid recipient.
  5. Save the directory file.
  6. Open the directory file in an application that reads CSV files.
  7. Verify that the recipient information is correct.
  8. Re-enable the Valid recipient check.
    Note:

    The toggle button shows the current enabled or disabled state of the setting. Click the button to switch the state of the setting.

Verifying User Directories for Directory Groups

Note:

Perform this procedure after you have synchronized user groups using Synchronization Tool.

  1. Select the groups from the Directory groups drop-down list that you want to verify.
  2. Click Export to CSV for Directory groups.
  3. Save the group file.
  4. Open the group file in an application that reads CSV files.
  5. Verify that the group information is correct.