Changing Administrator Passwords


If you have a Business account on the Customer Licensing Portal (CLP), sign in to your Customer License Portal account and follow the instructions provided there.

Trend Micro recommends changing your password regularly.

You cannot change the password for a disabled account.

  1. Go to Administration > Account Management.
  2. Select the accounts for which you want to change passwords, and then click Reset Password.

    Hosted Email Security generates new passwords for the accounts, and sends it to the account owners through an email message.