Only Enterprise Administrator accounts can reset an Enterprise Administrator password. An Authenticator within the same group permissions or higher, can reset an Administrator or Authenticator password within that group.
As a safeguard against password loss, Trend Micro recommends having at least three Enterprise Administrator accounts at all times. If an Enterprise Administrator account password is lost, use Self Help authentication to reset the password.
The Change Password window appears.
The account password is reset.
The User must change password at next logon option is only available after the agent updates policies.