Working with Passwords

When a user forgets the password or misplaces an endpoint, the user can reset the password using methods defined by policies. The following password reset methods are available:

  • Microsoft Windows Active Directory

  • Control Manager

  • PolicyServer MMC

  • Remote Help

  • Self Help

All of these options involve setting the policy at the Enterprise or at the group/policy level, if necessary. Use the Support Information policy to provide support-related information to users about password resets.

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