Creating an Offline Group

Offline groups allow agents that do not need to or cannot communicate with PolicyServer to get updated policies. The Endpoint Encryption agent installation files must be available to the server where PolicyServer is installed.


Exported groups must contain at least one user. The group name must also be alphanumeric only.

  1. From the left pane, right-click the group and then select Export.
    The PolicyServer Export Group Wizard appears.
    Figure 1. PolicyServer Exporting Group Wizard
  2. Select Create off-line devices.
  3. Specify the export location.
  4. Specify and confirm the export password.

    The export password is used to authenticate the executable on the agent.

  5. Click Next
  6. Click Add to browse to and upload Endpoint Encryption client installers.
    Table 1. Endpoint Encryption Installation Filename

    Installation File



    Installs the File Encryption agent.


    For older Endpoint Encryption product versions, see the supporting documentation.

  7. Click Next.
  8. Depending on the license type, specify the number of devices to be installed on. The number of licenses available is reduced with every device.
  9. Optionally specify a Device Name Prefix. PolicyServer uses the device prefix number to generate a unique Device ID and device encryption key for each device in this group.
  10. Click Next.

    The offline group build begins.

  11. Click Done to generate the export file at the specified location.

    A generated executable file named "Export" is created on the desktop. Use this to distribute policy changes to offline groups.