Restoring Deleted Users and Devices

Use the PolicyServer MMC Recycle Bin to restore a deleted Endpoint Encryption user or device. All deleted Endpoint Encryption users and devices are stored in the Recycle Bin at the Enterprise level. Groups do not have a recycle bin. Restoring a deleted Endpoint Encryption user or device does not add it back to previously assigned policy groups.

Parent topic: Advanced Enterprise Features

Restoring a Deleted User

For both Control Manager and PolicyServer MMC environments, use the PolicyServer MMC Recycle Bin node to restore a deleted Endpoint Encryption user.
  1. Log on to PolicyServer MMC.
  2. Expand the Recycle Bin.
  3. Open Deleted Users.

    The right pane loads all deleted users.

  4. Right-click the user account, then select Restore User.

    The user is added back to the Enterprise, but does not belong to any policy groups.

Parent topic: Managing Users in Endpoint Encryption

Restoring a Deleted Device

For both Control Manager and PolicyServer MMC environments, use the PolicyServer MMC Recycle Bin node to restore a deleted Endpoint Encryption device.

  1. Log on to PolicyServer MMC.
  2. Expand the Enterprise, then go to Enterprise Maintenance.
  3. Expand the Recycle Bin.
  4. Open Deleted Devices.

    The right pane loads all deleted Endpoint Encryption devices.

  5. Right-click the Endpoint Encryption device and select Restore Device.

    The Endpoint Encryption device is added back to the Enterprise, but does not belong to any policy groups.

Parent topic: Devices in PolicyServer MMC