The Full Disk Encryption Recovery Tool is a preconfigured Linux environment inside of an ISO file. To use the Recovery Tool, install the Recovery Tool as a bootable disk on a DVD, USB flash drive, or other removable media device.
The following procedure shows one example of how to install the Recovery Tool to a USB storage device using the free third-party program Rufus.
The Endpoint Encryption installation packages are available on at the Trend Micro Download Center:
The Rufus utility is available on the Rufus website:
This procedure will reformat the USB device, removing all data. Trend Micro recommends backing up all files on the USB device before proceeding.
The Recovery Tool is located in the Full Disk Encryption installation package.
For example, if you are using the TMEE Suite package, the Recovery Tool is in the following path:
<base_file_path>\TMEE Suite\TMEE_Full Disk Encryption-Windows\Tools\RecoveryTool\RecoveryTool_x.x.x.xxxx.iso
For endpoints that use BIOS, select Write in ISO Image mode (Recommended) and click OK.
For endpoints that use UEFI, select Write in DD Image mode and click OK.
Rufus begins reformatting the USB device and installs the Recovery Tool on the USB device.