Understanding Agent Information

The Information tab provides detailed information about the user account, Endpoint Encryption device, and policy synchronization. See the figure and description below for more information.

Table 1. Agent Information



TMEE user name

The Endpoint Encryption account used to log on the Endpoint Encryption device. This is different from the Mac OS logon.

Device ID

The unique ID that identifies the agent and endpoint to PolicyServer.

Operating system

The operating system and version currently installed on the endpoint.

Computer Name

The endpoint computer name to identify it on the network.


The Enterprise name of the PolicyServer managing agent policies.

Last sync

The timestamp for the last policy synchronization to PolicyServer.

For details about synchronizing policies, see Synchronizing Policies From the Menu Bar.

Synchronize now

Forces an immediate policy update.