Widgets are the core components for the dashboard. Tabs provide the layout and widgets provide the actual data for the dashboard.


Customizing the dashboard, tabs, or widgets for one user account has no effect on the dashboard, tabs, or widgets for a different user account. Each user account has a completely independent dashboard, tabs, and widgets from every other user account.

Download the Control Manager widget pool (under Product programs and widget pool on the Manual Download and Scheduled Download screens) periodically to check for new or updated widgets.

The data a widget displays comes from one of the following places:

  • Control Manager database

  • Trend Micro Smart Protection Network

  • Managed products added to the Dashboard Server Visibility list

Smart Feedback must be enabled to display data for widgets that include data from Smart Protection Network.

The data a widget displays is controlled in two ways:

Table 1. Widget Data



User account

A user’s account grants or restricts access to any managed product registered to Control Manager.


The data scope on many widgets can be individually configured.

This means a user can further specify the data source location for the widget.

Example: An OfficeScan administrator, who manages multiple OfficeScan servers, could create one tab and add widgets that display data for only one OfficeScan server.

Adding Widgets to a Tab

After adding widgets to a tab, drag-and-drop the widgets to various locations within the tab.
  1. Go to the Dashboard and then open the appropriate tab.
  2. Click the Add Widgets at the upper right corner of the tab.

    The Add Widgets screen appears.

  3. Do the following:
    • Click a category from the left and then select the check box next to the name of all applicable widgets that appear.

    • Use the search bar to select a specific widget.

  4. Click Add.

All selected widgets are added to the tab.

Widget Options

The following illustration and table provide a general overview of available widget options. Different widgets may have different options available.

Figure 1. Widget Options
Table 2. Widget Option Descriptions




The total number of objects (examples: events, devices, logs) that the widget gathers data about. Click the number to view additional information.


The information that the widget displays.


The Enterprise associated with the widget data.


The name of the widget. Change the name in the Widget Settings window.


Click the icon to manually refresh widget data. The default refresh rate is controlled by the Control Manager dashboard settings at Administration > Settings > Web Console Settings.


Click the icon to display the following widget options:

  • Widget Settings: Configure the displayable options for that widget.

  • Help: Access the Endpoint Encryption Online Help for that widget.

  • Close Widget: Remove the widget from the current tab.


View the last time that the widget refreshed data.


Click the number or icon to access specific widget data, such as event logs or reports.