Advanced Functions

After the Recovery Tool finishes scanning and attempting to repair the device, the completion screen includes the options Advanced Functions and Shut Down. If you click Advanced Functions, a screen appears with one or more options depending on your hard drive.


Accessing the Advanced Functions screen requires authentication. For more information about scanning, repairing, and authentication, see Scanning and Repairing a Disk.

If your drive is a standard hard drive (not a self-encrypting drive), the following options are available:

  • Launch File Explorer: Select this option to open window that shows your file directory. You can copy files from your drive to an external storage device. The Recovery Tool will decrypt those files before adding them to the external device.


    Trend Micro recommends backing up your most important files this way. Decryption using this function may take a long time, so if you want to decrypt and copy all files on the drive, instead decrypt the entire drive using the Recovery Console.

  • Enable Preboot: Select this option to open the Full Disk Encryption preboot the next time that you restart with the Recovery Tool attached to the endpoint. The Recovery Tool includes an internal copy of the Full Disk Encryption preboot that you can use to access the Recovery Console to configure network settings or decrypt the device.

If your drive is a self-encrypting drive (SED), the following option is available:

  • Remove Preboot: Select this option to remove the Full Disk Encryption preboot from the endpoint so that the device no longer requires authentication with PolicyServer. If you have problems authenticating with PolicyServer or accessing Windows from the preboot, select this option.