Viewing Quarantined Messages for Distribution Lists

You can view the list of quarantined email messages that Deep Discovery Email Inspector considers as spam/graymail for the email distribution lists that you belong to.

  1. Access the EUQ console.

    For more information, see Accessing the End-User Quarantine Console

  2. Click the Distribution List Quarantine tab.

    The following table describes the fields.

    Table 1.

    Field

    Description

    Sender

    View the sending email address of the detected message.

    Recipient

    View the detected message recipient email address.

    Email Subject

    View the email subject of the suspicious email message.

    Detected

    View the date and time that the suspicious email message was detected.

    You can perform one of the following actions to manage quarantined messages:

    • Query: Click to filter messages based on the specified Active Directory group name.

    • Release: Select one or more messages and click Release to release the selected messages.

    • Delete: Select one or more messages and click Delete to remove the selected message from the quarantine folder.

    Important:
    • Deep Discovery Email Inspector sends a released message directly to the intended recipient without reprocessing the message.

      When you release a message for a distribution list, the message is sent to all recipients in the distribution list.

    • To allow users to deliver released messages directly from without scanning, select Deliver released messages directly without scanning on the User Quarantine Access screen.

      For more information, see Configuring User Quarantine Access Settings.

    • After deleting a message, you cannot recover the message.